Service Manager (TFM)

Bouygues Energies & Services currently has an exciting opportunity for a Service Manager to join our Facilities Management team at West Middlesex University Hospital in Isleworth.  This is a permanent full-time position working 40 hours per week, Monday to Friday from 8am-5pm. 

The role:

• Reporting to the Operations Manager
• Manage the team on a day-to-day basis, with support from the supervisor and senior management.
• Responsible for the compliance of the team with service schedules, company procedures / policies and client requirements
• Co-ordinate staff rotas and schedules to ensure optimum economic and operational coverage is maintained
• Responsible for all aspects of the service desk, ensuring an effective and professional service operating to a high degree of accuracy
• Assist in the recruitment, induction and ongoing training, development and motivation of staff.
• Working 40 hours per week, from 08:00 to 17:00, Monday to Friday

The person:

• Must have experience of supervising / managing staff
• Will have experience gained in a building services environment
• Desirable to have experience in a healthcare environment
• Will have excellent communication skills
• Will have excellent IT skills, and strong commitment to health and safety
• Able to demonstrate strong communication and client relationship skills

Our excellent benefits package includes:

• Generous holiday allowance
• Company share scheme
• 2 paid volunteering days a year
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme

Why Bouygues E&S Solutions?

Bouygues Energies & Services Solutions is an international business operating in over 25 countries and employing over 13,500 people. The company is part of the Bouygues Group – a global brand employing over 130,000 people in 80 countries within the construction, engineering, civil works, energy services, telecommunications, and media sectors.

In the UK, Bouygues Energies & Services is a leading provider of facilities management (FM), energy services, highways, and complex engineering solutions across the public and private sectors.

Bouygues E&S Solutions is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We place a strong emphasis on continual development, both professional and interpersonal. Currently over 2% of the Company’s payroll is spent on Learning and Development activities. We have our own international and local training centres, delivering technical and management courses.

Bouygues Construction UK was awarded the Top Employers United Kingdom and Top Employers Europe certification. We are also proud to have been awarded Investors in People Gold, which demonstrates our commitment to our people.

Be Yourself!

Here at Bouygues we value the creativity and innovation that our diverse workforce brings, encouraging people from all backgrounds, particularly those from underrepresented communities to apply. By joining us, you will be inspired to bring your full self to the workplace, speak up and share your unique ideas. You will also have an opportunity to join our employee led diversity & inclusion communities such as WeLink (women network), Encompass (LGBTQ+), Kaleidoscope (BAME), Disability and Wellness peer support network, Parents and Carers network.

We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We value your privacy and we are committed to protecting your personal details. If you choose to apply for this role, please do not include any sensitive data on your CV which reveals (directly or indirectly); your race or ethnic origins, your political, philosophical or religious opinions, or your membership of a trade union, your social security number, or information which relates to your health or sexual orientation or to any criminal convictions.