General Manager

Bouygues Energies & Services is a renowned FM service provider and part of Bouygues Construction, a multi-billion-pound company. We currently have a fantastic opportunity for a TFM General Manager to manage a multi service contract for UK Home Office Building which is also one of our largest PFI contracts.

Key Activities

• Ensure the consistent delivery of robust, high quality hard and soft FM services through management of the operational teams for a multi-site contract
• Facilitate delivery of key performance indicators and performance monitoring data prescribed on a contractual basis, ensuring that operational monitoring mechanisms are accuratePromote and implement BYes FM corporate strategies, especially in the context of financial performance (profitability, overhead minimisation, positive cash flow, improved financial ratios, etc.)
• Quality Assurance requirements, Health & Safety good practice and statutory compliance
• Exercise strong financial and commercial controls in the management of expenditure and income within agreed budgets. Implement initiatives for increasing productivity and efficiency, with the target of maximised profitability of operations and delivering incremental cost savings over time
• Be responsible and accountable for contractual performance in line with approved budgets, key performance indicators, performance monitoring systems, output specifications and contractual requirements. Be responsible of the reduction of KPI deductions by 50% within 6 months
• To achieve a safe environment and practices for clients, staff and others while on the site premises, ensuring compliance with Company and legislative requirements, including all Health & Safety requirements and Permits to Work procedures.
• Provide ad hoc support to the Development department through benchmarking cost/performance data, technical expertise and good references
• Continually enforce cost efficiency initiatives, and strategies for service delivery improvement and client/end-user added value
• Manage closely the Statutory, Mandatory and Routine performance of the contract with clear reporting and demonstration of Statutory & Contractual compliance

Skills, qualifications and experience

• Demonstrable experience in managing TFM contracts including mobile engineering 
  service delivery in both the public an private sectors with a minimum contract value of 
  c.£2m p.a.
• Strong people management skills, including the ability to influence change
• Experience in the use of key performance indicators, performance monitoring systems
  and IBM Maximo CAFM
• Facilities Management Qualification to ONC / HNC in a relevant discipline
• Track record of working effectively in a customer-focused environment and experience in 
  the development of new business opportunities across the FM sector
• Knowledge of the commercial aspects of an FM contract

Desirable

• Member of RICS, CIOB, BIFM or similar
• Working knowledge of BiC’s Standards and application across multi-use sites
• Experience of the Investors in People standard
• Engineering qualification to ONC / HNC in a relevant discipline

We offer an excellent benefits package including:

• Car allowance
• Bonus
• Cycle to work scheme
• Family private medical
• Annual 360 health check
• Company share scheme
• 25 days leave rising to 27
• Pension

Why Bouygues E&S Solutions?

Bouygues Energies & Services Solutions (BYES) is an international business operating in over 25 countries and employing over 13,500 people. The company is part of the Bouygues Group – a global brand employing over 130,000 people in 80 countries within the construction, engineering, civil works, energy services, telecommunications, and media sectors. In the UK, Bouygues Energies & Services is a leading provider of facilities management (FM), energy services, highways, and complex engineering solutions across the public and private sectors.

Bouygues E&S Solutions is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We place a strong emphasis on continual development, both professional and interpersonal. Currently over 2% of the Company’s payroll is spent on Learning and Development activities. We have our own international and local training centres, delivering technical and management courses.

Bouygues Construction UK was awarded the Top Employers United Kingdom and Top Employers Europe certification. We are also proud to have been awarded Investors in People Gold, which demonstrates our commitment to our people.

Be Yourself!

Here at Bouygues we value the creativity and innovation that our diverse workforce brings, encouraging people from all backgrounds, particularly those from underrepresented communities to apply. By joining us, you will be inspired to bring your full self to the workplace, speak up and share your unique ideas. You will also have an opportunity to join our employee led diversity & inclusion communities such as WeLink (women network), Encompass (LGBTQ+), Kaleidoscope (BAME), Disability and Wellness peer support network, Parents and Carers network.

We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We value your privacy and we are committed to protecting your personal details. If you choose to apply for this role, please do not include any sensitive data on your CV which reveals (directly or indirectly); your race or ethnic origins, your political, philosophical or religious opinions, or your membership of a trade union, your social security number, or information which relates to your health or sexual orientation or to any criminal convictions.